Tearms and conditions 

This website is operated by Shah Global, a manufacturer and exporter of sportswear, men's and women's apparel, and accessories based in NCR Region, New Delhi, India. Throughout the site, the terms “we,” “us,” and “our” refer to Shah Global. By accessing this website and/or purchasing something from us, you engage in our “Service” and agree to the following terms and conditions (“Terms”), including any additional policies referenced herein or available by hyperlink.

Please read these Terms carefully. By using our website or services, you agree to be bound by them. If you do not agree, you may not access or use our website.

General Conditions

Eligibility: By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province or have given consent to allow minors under your care to use this site.

Prohibited Activities: You agree not to use this website for illegal purposes, transmit malicious code, or engage in activities that disrupt its functionality. 

Termination Rights: We reserve the right to refuse or terminate services for anyone at any time, without explanation or prior notice.     

Accuracy and Information    

Product Descriptions: We strive to ensure the accuracy of product information, including colors and descriptions, but cannot guarantee your device’s display will be precise.

Updates: All prices, product availability, and descriptions are subject to change without notice.

Online Purchases  

Order Rights: We reserve the right to limit or cancel quantities purchased per person, per household, or per order. In such cases, we will attempt to notify you using the contact details provided.

Account Information: You must provide accurate billing and contact details for successful transactions.

Optional Tools and Third-Party Links 

Tools: We may offer access to third-party tools. Your use of such tools is at your discretion and risk, governed by their provider's terms.

Third-Party Content: Links to third-party websites are provided for convenience. Shah Global does not endorse or take responsibility for external content.

Comments and Feedback

Any feedback, suggestions, or comments provided to us can be used by Shah Global without obligation to compensate or respond to you. Content deemed unlawful, offensive, or infringing will be removed at our discretion.

Disclaimer of Liability    

As-Is Basis: All services and products are provided “as is” without warranties of any kind.

Limitation: Shah Global will not be liable for direct, indirect, or incidental damages arising from your use of the website or its services.

 

Privacy Policy

1. Data Collection

Shah Global collects personal information such as name, contact details, and shipping information to process orders and improve customer service.

2. Usage of Information

Personal data is used strictly for business purposes including order fulfillment, marketing communications, and customer support.

3. Data Security

Shah Global employs encryption and secure data storage methods to protect personal information from unauthorized access.

4. Third-Party Sharing

We do not share personal information with third parties, except for essential service providers (e.g., shipping partners).

5. Cookies

Our website uses cookies to enhance user experience and track preferences for improved functionality.

6. User Rights

Customers can request access, correction, or deletion of their personal data at any time.

7. Policy Updates

Shah Global reserves the right to update the Privacy Policy as needed, with changes communicated through the website.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at adhingra13@gmail.com or by mail using the details provided below:

House No.27, Gali No.1, Kadipur, Gurgaon, Haryana, India, 122001

Terms & Conditions for Returns

1. Eligibility for Return

Products can be returned within 15 days of receipt, provided they are unused and in original packaging.

2. Non-returnable Items

Customized or personalized items are not eligible for return.

3. Return Process

To initiate a return, customers must contact Shah Global’s customer service and follow the provided instructions.

4. Refunds

Refunds are processed once the returned product is inspected and approved. Refunds are credited to the original payment method within 7-10 business days.

5. Exchange

We offer exchanges for defective or damaged items. In such cases, Shah Global covers the shipping cost for the replacement.

Shipping Policy

1. Shipping Costs

We offer free shipping on all orders within India.

2. Estimated Shipping Times

Major cities in India: 5-7 business days after shipping (with tracking).

Other locations in India: 35+ business days after shipping (with tracking).

Please note that these are estimated shipping times and may vary depending on your location.